Frequently Asked Questions
Which category your question falls into?
No. We believe that transparency is needed to create trust.
Sure, we can help you with your logo or give you a total rebranding solution. We follow the design trends and will ensure that the new logo will match your needs.
We can develop and deliver your website early for some extra cost.
We encourage our clients to be involved in the design process and encourage them to send us any samples they like as source of inspiration, links and ideas they may have as this will help our creative juices flowing in the right direction. The client is also asked to review and approve ideas during the design project, so they are always aware of the progress of the project we're working on.
With most projects we request a 30% down payment prior to scheduling work. This is payable via paypal, bank deposit or credit card. The remaining 70% is payable upon completion of the project, prior to delivery of original artwork.
Depending on the project ‘s nature we will set a deadline, but we require out clients cooperation to achieve their expectations and deliver work on time as agreed.
The level of the complexity of the design process and functionalities will determine the time needed. It also depends on the frequency of our communication and your feedback.
We will pitch you a custom look dependent on your needs. In most cases we will provide 2 custom logo options, very well-thought-out.
After picking your favorite logo concept, we offer unlimited revisions until you're 100% satisfied with the results.
Pricing depends on many variables, but you can always rest assured that you’ll be paying for high quality, original work. Our prices are competitive and reasonable on the quality of our work. Potential customers can view some of our graphic design work, in our portfolio.
A finished project is yours upon receipt of final payment. At your request, we will supply the electronic files to you on dropbox, or through e-mail.
We can usually accommodate your rush job, feel free to get in touch to discuss it.
No, not the actual artwork files unless agreed upon in the proposal. However, all approved web images and high resolution images purchased are 100% yours one the project is fully complete and paid for.
The final files will be in the following formats: Ai, eps or psd, png, jpeg, svg, pdf.
We are well-versed in many different styles, if you don't like the first logo options that we offer we can throw it out the window and start over. After discussing we can go in new direction and provide few more design concepts based on your feedback. We make sure to make it right but we expect from your part to trust our knowledge. Usually, our questionnaire that you will answer at the beginning of the project helps us get a feel for the look, so it's not common that clients feel like our work greatly misses the mark…
Logos, business cards, branding identity, stationery design, flyer,poster, brochures, catalogues, design for social media, graphics for website, photo edit, photoshop art, digital collage, t-shirt designs, and more. Feel free to get in touch so we can discuss how we can help you. You can see some of previous project in our portfolio.
Yes, you will be able to add/edit text, images & products easily in your WordPress site.
Usually we don’t attempt to retain any rights on the work, although we do like to use what we have created for you to give our portfolio a boost. We believe in making every project a new portfolio piece that we're proud of. Feel free to get in touch for more details.
In case there is any issue or feature you don’t like, please contact us within 20 days of your website delivery and we will try to respond as soon as possible. We hope you understand that we cannot accept responsibility if contacted after months! As so, any changes made after the 20 day period will be charged as normal.